Privacy Policy
Last updated: January 15, 2025
Version: 1.0
1. Introduction
EasyVET ("we", "our application" or "service") is a SaaS platform designed for veterinary practices to manage appointments, patients and communication. This Privacy Policy describes how we collect, use and protect your personal information.
2. Information We Collect
2.1 Information You Provide
- Contact data: name, email, phone
- Practice information: name, address, specialty
- Authentication data: email and encrypted password
- Patient information (authorized users only)
2.2 Automatically Collected Information
- Usage data: access logs, features used
- Technical information: IP address, browser, device
- Cookies and similar technologies
3. How We Use Information
- Providing and improving EasyVET services
- Account management and user authentication
- Communication with users (support, updates)
- Usage analysis for platform optimization
- Compliance with legal obligations
4. Third-Party Integrations
4.1 Google Calendar API
EasyVET integrates with Google Calendar for appointment synchronization.
- Requires explicit user authorization
- Accesses only calendar data necessary for sync
- Complies with Google privacy policies
- Can be revoked anytime by the user
4.2 SMS Services
For SMS notification functionality, we use authorized third-party services that comply with GDPR.
5. Data Protection
- SSL/TLS encryption for all data transmissions
- Two-factor authentication (2FA) available
- Automatic and secure backups
- Role-based access control
- Continuous security monitoring
6. Your GDPR Rights
In accordance with GDPR, you have the following rights:
- Right of access: request a copy of personal data
- Right of rectification: correct inaccurate data
- Right to erasure: request data deletion
- Right to portability: export your data
- Right to object: oppose processing
7. Data Retention
We retain personal data only as long as necessary for:
- Providing EasyVET services
- Compliance with legal obligations
- Dispute resolution
- Enforcing our agreements
8. International Transfers
Data is primarily processed in the European Union. Any transfer outside the EU is done with appropriate safeguards according to GDPR.
9. Policy Changes
We reserve the right to update this policy. Important changes will be communicated via email and on the platform.
10. Contact
For questions about this policy or exercising your GDPR rights:
Email: privacy@easy-vet.eu
Phone: +40-728.442.399
Address: Romania, Eastern Europe
DPO: AB Solutions Romania
Website: www.easy-vet.eu