Privacy Policy

EasyVET ("we", "our application" or "the service") is a SaaS platform designed for veterinary practices to manage appointments, patients, and communication. This Privacy Policy describes how we collect, use, and protect your personal information.

• Contact data: name, email, phone
• Practice information: name, address, specialty
• Authentication data: email and encrypted password
• Patient information (only for authorized users)

• Usage data: access logs, features used
• Technical information: IP address, browser, device
• Cookies and similar technologies

• Providing and improving EasyVET services
• Managing accounts and user authentication
• Communicating with users (support, updates)
• Usage analysis for platform optimization
• Compliance with legal obligations

EasyVET integrates with Google Calendar for appointment synchronization. This integration:

• Requires explicit user authorization
• Accesses only calendar data necessary for synchronization
• Complies with Google's privacy policies
• Can be revoked by the user at any time

For SMS notification functionality, we use authorized third-party services that comply with GDPR.

• SSL/TLS encryption for all data transmissions
• Two-factor authentication (2FA) available
• Automated and secure backups
• Role-based access restrictions
• Continuous security monitoring

In accordance with GDPR, you have the following rights:

• Right of access: to request a copy of personal data
• Right of rectification: to correct inaccurate data
• Right to erasure: to request data deletion
• Right to portability: to export data
• Right to object: to oppose processing

We retain personal data only as long as necessary for:

• Providing EasyVET services
• Compliance with legal obligations
• Resolving disputes
• Enforcing our agreements

Data is processed primarily within the European Union. Any transfers outside the EU are made with adequate safeguards in accordance with GDPR.

We reserve the right to update this policy. Significant changes will be communicated via email and on the platform.